Contact information
Contact Us
We’re here to help
If you need any assistance, our Customer Care team will be happy to help.
For the fastest and most reliable support, please contact us by email at support@zaraxu.com .This allows us to handle your enquiry properly and respond as efficiently as possible.
Before You Reach Out
To help us assist you as quickly as possible, please include any relevant details in your message, such as:
- Your full name
- Order number
- Email address used for the purchase
- A clear description of the issue
This helps our team review your enquiry more accurately and provide a quicker resolution.
Please Allow Us a Little Time
We understand that waiting for a reply can be frustrating. However, sending multiple messages about the same enquiry may delay our response time.
Once your message has been received, our team will review it and get back to you as soon as possible.
Customer Care Hours
Our Customer Care team is available:
Monday to Friday
9:00 am – 6:00 pm (UK time)
Outside Our Opening Hours
If you contact us outside our working hours, there is no need to worry — your message has been safely received, and we will respond as soon as we return.
Thank You
Thank you for shopping with ZARAXU.
We truly appreciate your trust and look forward to assisting you.